At Rentastic, we acknowledge that your platform experience may occasionally fall short of expectations. While our goal is to offer the finest service and user satisfaction, situations can arise where a refund becomes necessary. Should you deem a refund appropriate, we’re ready to promptly address the matter.
For a refund request, follow these steps:
- Visit our Contact Us page on the Rentastic website.
- Opt for “Type: Billing” from the dropdown menu to ensure proper categorization.
- Provide the following details in your refund request:
- Your phone number: Facilitates swift communication from our dedicated support team.
- Reason for Rentastic discontinuation: Your insights guide our service enhancement.
Upon submission, our devoted support team will evaluate and promptly reach out for further assistance. We remain committed to elevating customer experience and deeply value your input.
Customer satisfaction and issue resolution are paramount at Rentastic. Though our aim is to minimize these instances, we recognize their necessity under specific circumstances. Our team stands ready to collaboratively address concerns, striving for your contentment.
Related: How Do I Cancel My Subscription?
Should you believe a refund is warranted, utilize our Contact Us page, selecting “Type: Billing.” Include your phone number and refund rationale. Our support team will promptly assist, valuing your feedback as we uphold our commitment to an exceptional customer journey.