How to Add a Nickname to My Bank Account

To help you easily identify and manage your bank accounts, Rentastic allows you to add a nickname to it. Setting Up a Nickname to Bank Account Go to your connected accounts. Click on the dropdown arrow and choose ‘Add a nickname’ Type in your preferred nickname. Hit ‘Save’ and the nickname will as the account’s […]

Duplicate Bank Account Handling in Rentastic

Rentastic has the ability to determine a duplicate bank account to prevent duplicate transactions. When you add an existing bank account to your Rentastic account, it will just refresh the data. A pop-up window will appear as a confirmation that your bank account has been refreshed. 

Why Isn’t Capital One Supported by Rentastic?

Update 3/23/22 – Available immediately, Capital One is now available to be used within Rentastic! Rentastic uses a third-party banking API, called Plaid, that allows us to connect to your bank or credit card provider and import your bank transactions. While this may look like a technical issue, it is not. The connection between Plaid, […]

Having Issues Connecting My Bank Account

Connect Your Bank Accounts to Pull Your Transactions Automatically With Rentastic, you can automatically pull transactions from your bank accounts. Using Plaid, sync your bank account’s transactions easily. From time to time, connection with your bank account might have issues. This means, your transactions won’t be imported until you refresh your account login. If this happens, […]

My Bank Account Isn’t Available

We use a third-party called Plaid to import you bank transactions. Although Plaid supports thousands of banks and institutions, it’s still possible that yours may not be available. Unfortunately, if your bank account isn’t listed, there’s not too much that we can do. But please reach out to us to see if there’s anything further […]

How Many Bank Accounts Can I Link?

As a free user, you’re limited to 2 bank accounts. As a paid member, you can link as many bank accounts as you’d like.

My Bank isn’t listed under “Link Accounts”.

Rentastic uses a third-party service called Plaid to link to your bank accounts and other financial institutions, in order to import transactions. Plaid works with thousands of the most popular banks, credit unions, and credit card companies. However, there may still be some bank accounts that are not supported. Capital One, for example, is a […]

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